Select Language

English Español Português

Select Country of Origin

Cancellation Policy

MILES CAR RENTAL LLC

Please be advised that a penalty of 20% will apply if you cancel your reservation or if you do not use the rental (No Show).

This penalty will also take effect in case the primary renter does not meet the following rental requirements at pick-up time:

Valid Driver’s License with an expedition date greater than a year, must be under the reservation holder’s name (International Driver’s Permit where requested).
Credit Card under the reservation holder’s name with sufficient funds to cover the guarantee deposit.
Passport
Flight Tickets (Round-trip).
Minimum Age: The reservation holder (Main Driver) and any additional drivers included on the rental must be at least 25 years old.
Some rental agencies allow underage drivers (Under 25) by accepting an underage surcharge which must be paid directly at the counter.

SEE MORE HIDE

ALAMO

1.In case you cancel your booking before the pick-up time, a penalty of 20% will be applied over the prepaid value.

2.If the booking is not used or the rental requirements are not meet at the counter, a penalty of 100% will be applied over the prepaid value.

Please be advised that the following rental requirements must be under the booking holder’s name:

Credit card with sufficient funds to cover the deposit guarantee.
Valid driver’s license with an expedition date greater than a year | A digital driver’s license will not be accepted.
The main driver must be at least 25 years old.
Valid passport.
Roundtrip airline and/or cruise tickets.

For more information, please consult our “Rental Requirements” section before finalizing your booking.

SEE MORE HIDE

AVIS

In case you cancel, do not use the booking or do not meet the rental requirements at the counter, a penalty of 20% will be applied over the prepaid value.

Please be advised that the following rental requirements must be under the booking holder’s name:

Credit card with sufficient funds to cover the deposit guarantee.
Valid driver’s license with an expedition date greater than a year | A digital driver’s license will not be accepted.
The main driver must be at least 25 years old.
Valid passport.
Roundtrip airline and/or cruise tickets.

For more information, please consult our “Rental Requirements” section before finalizing your booking.

SEE MORE HIDE

BUDGET

In case you cancel, do not use the booking or do not meet the rental requirements at the counter, a penalty of 20% will be applied over the prepaid value.

Please be advised that the following rental requirements must be under the booking holder’s name:

Credit card with sufficient funds to cover the deposit guarantee.
Valid driver’s license with an expedition date greater than a year | A digital driver’s license will not be accepted.
The main driver must be at least 25 years old.
Valid passport.
Roundtrip airline and/or cruise tickets.

For more information, please consult our “Rental Requirements” section before finalizing your booking.

SEE MORE HIDE

DOLLAR

In case you cancel, do not use the booking or do not meet the rental requirements at the counter, a penalty of 20% will be applied over the prepaid value.

Please be advised that the following rental requirements must be under the booking holder’s name:

Credit card with sufficient funds to cover the deposit guarantee.
Valid driver’s license with an expedition date greater than a year | A digital driver’s license will not be accepted.
The main driver must be at least 25 years old.
Valid passport.
Roundtrip airline and/or cruise tickets.

For more information, please consult our “Rental Requirements” section before finalizing your booking.

SEE MORE HIDE

ENTERPRISE

1.In case you cancel your booking before the pick-up time, a penalty of 20% will be applied over the prepaid value.

2.If the booking is not used or the rental requirements are not meet at the counter, a penalty of 100% will be applied over the prepaid value.

Please be advised that the following rental requirements must be under the booking holder’s name:

Credit card with sufficient funds to cover the deposit guarantee.
Valid driver’s license with an expedition date greater than a year | A digital driver’s license will not be accepted.
The main driver must be at least 25 years old.
Valid passport.
Roundtrip airline and/or cruise tickets.

For more information, please consult our “Rental Requirements” section before finalizing your booking.

SEE MORE HIDE

FOX RENT A CAR

In case you cancel, do not use the booking or do not meet the rental requirements at the counter, a penalty of 20% will be applied over the prepaid value.

Please be advised that the following rental requirements must be under the booking holder’s name:

Credit card with sufficient funds to cover the deposit guarantee.
Valid driver’s license with an expedition date greater than a year | A digital driver’s license will not be accepted.
The main driver must be at least 25 years old.
Valid passport.
Roundtrip airline and/or cruise tickets.

For more information, please consult our “Rental Requirements” section before finalizing your booking.

SEE MORE HIDE

HERTZ

In case you cancel, do not use the booking or do not meet the rental requirements at the counter, a penalty of 20% will be applied over the prepaid value.

Please be advised that the following rental requirements must be under the booking holder’s name:

Credit card with sufficient funds to cover the deposit guarantee.
Valid driver’s license with an expedition date greater than a year | A digital driver’s license will not be accepted.
The main driver must be at least 25 years old.
Valid passport.
Roundtrip airline and/or cruise tickets.

For more information, please consult our “Rental Requirements” section before finalizing your booking.

SEE MORE HIDE

NATIONAL

1.In case you cancel your booking before the pick-up time, a penalty of 20% will be applied over the prepaid value.

2.If the booking is not used or the rental requirements are not meet at the counter, a penalty of 100% will be applied over the prepaid value.

Please be advised that the following rental requirements must be under the booking holder’s name:

Credit card with sufficient funds to cover the deposit guarantee.
Valid driver’s license with an expedition date greater than a year | A digital driver’s license will not be accepted.
The main driver must be at least 25 years old.
Valid passport.
Roundtrip airline and/or cruise tickets.

For more information, please consult our “Rental Requirements” section before finalizing your booking.

SEE MORE HIDE

SIXT

1. In case you cancel your booking with an anticipation of more than 48 hours prior to the pick-up time registered on your reservation, a penalty of 20% will be applied over the prepaid value.

2. A penalty of USD 100.00 will be applied over the prepaid value if the booking is cancelled or modified within 48 hours or less prior to the pick-up time registered on the reservation. If the prepaid value is less than USD 100.00, a refund will not be granted.

3. If the booking is not used or if the rental requirements are not met at the counter, a penalty of 100% will be applied over the prepaid value.

Please be advised that the following rental requirements must be under the reservation holder’s name:

Credit card with sufficient funds to cover the deposit guarantee.
Valid driver’s license with an expedition date greater than a year | A digital driver’s license will not be accepted.
The main driver must be at least 25 years old.
Valid passport.
Roundtrip airline and/or cruise tickets.

For more information, please consult our “Rental Requirements” section before finalizing your reservation.

SEE MORE HIDE

THRIFTY

In case you cancel, do not use the booking or do not meet the rental requirements at the counter, a penalty of 20% will be applied over the prepaid value.

Please be advised that the following rental requirements must be under the booking holder’s name:

Credit card with sufficient funds to cover the deposit guarantee.
Valid driver’s license with an expedition date greater than a year | A digital driver’s license will not be accepted.
The main driver must be at least 25 years old.
Valid passport.
Roundtrip airline and/or cruise tickets.

For more information, please consult our “Rental Requirements” section before finalizing your booking.

SEE MORE HIDE

Regardless of the reason why the Booking is being cancelled, the corresponding cancellation policy will apply.

Cookies are small text files that websites use to enhance the user experience.

According to the law, we can store cookies on your device only if they are essential for the functioning of this site. However, for any other type of cookies, we need your explicit permission. Strictly necessary cookies are managed in accordance with the relevant legislation, while preference and marketing cookies are regulated under the General Data Protection Regulation (GDPR) in the European Union and under the Brazilian General Data Protection Law (LGPD) in Brazil, along with other applicable laws.

For further details on who we are, how to contact us, and how we process personal data, please refer to our Privacy Policy.

This site uses different categories of cookies. At any time, you can modify or withdraw your consent. Please note that blocking some types of cookies may affect your experience on the site and the services we can offer.

Necessary Cookies

These cookies are essential for the proper functioning of the website. They activate basic functions such as page navigation and access to secure areas.

Preference Cookies

Preference cookies allow the website to remember information that alters how it behaves or appears, such as your preferred language or region. They enhance the functionality and customization of the site. They may be set by us or third parties whose services we have included on our pages. If you do not allow these cookies, some of our services may not function properly.

Statistics Cookies

These cookies help website owners understand how visitors interact with their sites by gathering information about visits and traffic sources to measure and improve our page's performance.

Marketing Cookies

We use marketing cookies to track visitor activity on websites. The goal is to display relevant and appealing ads to individual users, making them valuable for both publishers and third-party advertisers.

Unclassified Cookies

Unclassified cookies are those we are still in the process of categorizing, along with individual cookie providers.

Save

Manage your Booking

My Bookings

Cancel My Booking

Requests, Claims and Complaints

Dark Mode

Reset Password
Sign Out

FAQ's

Manage your Booking

My Bookings

Cancel My Booking

Requests, Claims and Complaints

Dark Mode

Select Language

English Español Português

Select Country of Origin

IMPORTANT

All our transactions are processed in USD, EUR and/or GBP depending on the destination. Our currency converter gives you the opportunity to view an approximate price in local currency using the exchange rate of the day.

Select Currency of Preference

USD - US Dollar ARS - Argentine Peso BOB - Bolivian Boliviano BRL - Brazilian Real CAD - Canadian Dollar CLP - Chilean Peso COP - Colombian Peso CRC - Costa Rican Colón DOP - Dominican Peso EUR - Euro GBP - British Pound GTQ - Guatemalan Quetzal HNL - Honduran Lempira MXN - Mexican Peso NIC - Nicaraguan Cordoba PAB - Panamanian Balboa PEN - Peruvian Nuevo Sol PYG - Paraguayan Guarani UYU - Uruguayan Peso

Please Rotate your Device

Select Drop-off Date.

Pick-up

Drop-off

12:00AM 12:30AM 01:00AM 01:30AM 02:00AM 02:30AM 03:00AM 03:30AM 04:00AM 04:30AM 05:00AM 05:30AM 06:00AM 06:30AM 07:00AM 07:30AM 08:00AM 08:30AM 09:00AM 09:30AM 10:00AM 10:30AM 11:00AM 11:30AM 12:00M 12:30PM 01:00PM 01:30PM 02:00PM 02:30PM 03:00PM 03:30PM 04:00PM 04:30PM 05:00PM 05:30PM 06:00PM 06:30PM 07:00PM 07:30PM 08:00PM 08:30PM 09:00PM 09:30PM 10:00PM 10:30PM 11:00PM 11:30PM 11:59PM